Please take the time to read and understand the booking conditions below before booking. By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your participation agreement. If we accept your booking we will issue a invoice. A contract will exist between us from the date we issue the invoice or if you book within 30 days of departure the contract will exist when we accept your payment. Please refer to your agreement document for details regarding final payments. Payment of the balance of the trip price is due 60 days before the departure date. If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled. This participation tour agreement (the “Agreement”) is entered into by and between African Conversations and Connections, LLC, a New York limited liability company, with its principal office at PO Box 150405 Brooklyn, NY 11215 (the “Agent”) and the person(s) listed in Schedule 1 (the “Travelers”, and together with the Agent, the “Parties” and each a “Party”). Tour Booking; Payments and Surcharges. Information; Documents; Insurance. Cancellation. Authority on Tour. Acceptance of risk. Each Traveler agrees and acknowledges that (i) he/she will be participating in certain activities which nature is adventurous (such as zip lining, canoeing and rainforest canopy walk) and such participation involves a degree of personal risk and is potentially dangerous, harmful or unsafe; (ii) it is his/her own responsibility to acquaint himself/herself with all relevant travel information and the nature of the itinerary, including specific travel warnings, travel restrictions, and travel rules related to COVID-19 or otherwise, which are subject to change without notice; and (iii) his/her decision to travel is made in light of consideration of this information and he/she is participating at his/her own risk. Limitation of liability. Indemnification Force Majeure Photos and marketing The Agent reserves the right to take photographic or film records of any of its tours, to obtain the same from fellow travelers or other third parties, and/or to use such photographic or film records for promotional and/or commercial purposes. By participating in the tour, each Traveler grants the Agent a perpetual, royalty-free, worldwide, irrevocable license to use such images and likeness for publicity and promotional purposes. Privacy policy Any personal information that the Agent collects about a Traveler may be used for any purpose associated with the operation of a tour or to send a Traveler marketing material in relation to the Agent’s tours, services and special offers. The information may be disclosed to the Agent’s employees and agents, service providers or other suppliers to enable the Agent to operate the tour. The Agent shall otherwise treat the Traveler’s information in accordance with its privacy policy (available for viewing on its Website). Applicable Law; Jurisdiction. Miscellaneous. If to the Agent: African Conversations and Connections, LLC Attn: Akosua Awusi PO Box 150405 Brooklyn, NY 11215 travel@acctours.nyc

Yes. Each tour has its specified deposit amount - typically between $100-$500.

Payments are non-refundable. If a circumstance prevents you from attending, it is possible that your deposit may be applied to a future African Conversations and Connections trip. Please read our terms & conditions.

Yes. Installment payment terms are outlined on each trip's booking page. If you'd like to discuss, contact us at travel@acctours.nyc

Each tour is specific - please refer to services and activities included in your itinerary. If airfare is not included in your package, guests are responsible for securing their own flights to the airport specified in your itinerary, landing no later than 10pm on day one of the trip

Yes, we will arrange your airport pick up and drop off at no extra cost, so long as the arrival and departure times fall within the outlined time periods. Transportation to and from programmed activities is also included.

We strongly encourage all travelers to purchase travel insurance. You are responsible for acquiring your own travel insurance. The policy should have a minimum coverage of $200,000 USD and cover personal injury, medical expenses, loss of or damage to luggage, repatriation expenses, and evacuation expenses. A typical policy with this coverage usually costs around $75. There are many vendors to choose from, such as Allianz Global Assistance, Faye Insurance, Amex Assurance and Seven Corners.

Inclusions and extras vary from trip to trip but at a minimum all accommodation and transport will be included and 1 meals a day (breakfast). National sites/museums are included on all our trips, Some of our trips might also recommend contributing towards a group kitty, which is a pool of funds we'll use to pay on behalf of the group. This might include paying tips to local operators and drivers.

There’s no hidden catches or conditions when you book with us. Once you’ve paid your deposit, the price of your trip is fixed.

We often find participants on our tours tend to be a like-minded group. After getting to meet your fellow travellers instant connections form! The small group size also means there’s enough freedom for participants to make connections, have conversations and make new life-long friends!

Due to the pandemic, ACC Tours has halted white glove visa procurement services. Please feel free to reach out us with any visa questions via travel@acctours.nyc.

We try to accommodate all food requirements, so make sure you advise us at the time of booking. Although we try to have alternative options available, it may be difficult in some restaurants to determine if foods are 100% allergen-free. We advise that you take the same precautions as you would when eating out at a restaurant in your home country, and maybe pack snacks that you know are safe as a precaution.

We use a variety of accommodation on our trips, which are chosen for their location, atmosphere and are often times African-owned. All accommodation we choose are clean and we try as much as possible to support locally-owned hotels/guesthouses, that reflect the character of the area.

Health and safety is our number one concern on all African Conversation and Connections trips. Our leaders will provide debriefs prior to all activities, and ensure all participants are aware of any safety issues while in country - such as how not to get lost at the outdoor market! We'll have a local leader travelling with us at all times who can provide in country guidance and answer any questions you have about safety.

Sub-Saharan Africa has many private, Western-style hospitals and medical centres. If you have any medical issues, we'll seek assistance with a medical practice for assistance. If you are unwell, we recommended you make contact with your travel insurance provider. Your insurance provider will offer assistance, advice on policy coverage and usually have a recommended medical centre or hospital.

Please contact your local doctor or specialist traveller’s vaccination centre at least 60 days prior to departure. They can give you all the information about what specific vaccinations should be taken prior to your trip.

Please email us at travel@acctours.nyc to discuss possible discounts for children under the age of 17.

Our trips have a minimum age of 10 and we can even tell you in advance the age of anhy kids already booked on that departure. Most of our young travellers are between the ages of 12 and 18 years old.

Children over 18 years of age are considered to be adults.